Shipping & Digital Delivery Policy
Effective Date: August 12, 2026
James Benjamin Stafford V, Inc. primarily provides digital products, educational programs, courses, and coaching services through jamesstafford.com.
As a result, most purchases made through our website do not involve shipment of a physical product.
This Shipping & Digital Delivery Policy explains how our products and services are fulfilled.
1. Digital Products
Digital products may include:
- Digital journals
- Workbooks
- Guides
- Audio programs
- Educational courses
- Online trainings
- Videos
- Downloads
- Applications and digital tools
- Other educational materials and resources
Depending upon the product purchased, access may be delivered through:
- A download or access link
- An online course or member portal
- SamCart
- A private webpage
- A digital application
- Another electronic delivery method described as part of the offer
In many cases, digital access is provided shortly after successful payment. Please make sure the email address entered during checkout is accurate.
2. Educational Course and Program Access
Educational courses and programs may be delivered through an online course, member portal, digital platform, or another electronic delivery system.
Following a successful purchase, customers may receive an email containing:
- Login instructions
- Account-registration instructions
- Access credentials
- Links to program materials
- Download instructions
- Onboarding information
The exact method of delivery may vary by product or program.
If an offer has a specific access period, that period will be disclosed as part of the applicable offer.
3. Coaching Services
Coaching programs and personalized services are delivered remotely and do not ordinarily require physical shipping.
After enrollment, customers receive applicable onboarding and scheduling information electronically.
Depending upon the coaching program purchased, customers may receive a combination of:
- Scheduled video or online coaching sessions
- Structured educational curriculum
- Digital journals or workbooks
- Exercises and implementation materials
- Personalized guidance and feedback
- Accountability
- Implementation support
- Other resources described as part of the applicable coaching offer
The particular features and level of personalized access vary according to the coaching package purchased.
4. Digital Delivery Time
Digital-product access is generally provided shortly after successful purchase or according to the delivery schedule disclosed for the applicable offer.
Occasional delays may occur because of circumstances such as:
- Email-delivery issues
- An incorrect email address entered during checkout
- Payment authorization or processing issues
- Account-registration requirements
- Spam or junk-mail filtering
- Third-party platform outages
- Technical problems
If you have successfully completed a purchase but have not received the expected access information, please contact:
We will make reasonable efforts to locate your purchase and resolve legitimate access or fulfillment problems.
5. No Physical Shipment for Digital Products
Unless a product’s sales page or checkout page specifically states that a physical item is included, no physical product will be shipped.
Purchasing a digital journal, workbook, course, audio program, digital tool, educational program, or coaching service should not be interpreted as an order for a physical item unless the applicable offer expressly states otherwise.
Customers may print digital materials for their personal use where appropriate, but printed copies are not ordinarily mailed by James Benjamin Stafford V, Inc.
6. Physical Products Offered in the Future
If we offer physical merchandise or other shippable products in the future, the applicable offer or checkout page will provide relevant information concerning:
- Shipping charges
- Available destinations
- Estimated delivery or shipment time
- Applicable geographic restrictions
- Other fulfillment terms
Any shipping terms applicable to a particular physical product will supplement this general policy.
7. Incorrect Email Address
Customers are responsible for entering an accurate email address when completing a purchase.
If you believe you entered an incorrect email address, please contact james@jamesstafford.com and provide:
- Your name
- The approximate date of purchase
- The product purchased
- The incorrect email address, if known
- The correct email address
We will make reasonable efforts to update the applicable customer information and restore access.
8. International Customers
Because our primary products are delivered electronically, customers may be able to purchase and access them from locations outside the United States where legally permitted and where the applicable technology and payment providers are available.
Customers are responsible for determining whether accessing a particular product or service is permitted in their jurisdiction.
9. Third-Party Delivery Platforms
We may use third-party technology providers such as SamCart, email providers, course platforms, website services, scheduling services, or other digital systems to process purchases and provide access.
Temporary outages or delays involving a third-party system may occasionally affect delivery.
If a third-party technical issue interferes with access to a product you purchased from us, please contact us so that we can make reasonable efforts to assist you.
10. Contact Us
If you have questions regarding delivery or have not received access to a purchase, please contact:
James Benjamin Stafford V, Inc.
Website: jamesstafford.com
Email: james@jamesstafford.com